TARGET OPERATING MODEL (TOM) IN PRACTICE

Turning strategy into sustainable execution.

Many organisations have strong strategies. Far fewer execute them effectively.

The Target Operating Model (TOM) in Practice programme equips leaders and transformation professionals with the practical tools required to design operating models that align organisational capability with strategic objectives. The programme focuses on translating strategy into effective delivery through organisational design, governance, processes, technology, and people.

Download the full programme overview for detailed information on programme structure, learning outcomes, and delivery options.

PROGRAMME OVERVIEW

In today’s complex environment, strategy alone does not deliver results. Success depends on how effectively an organisation is structured, governed, and aligned to deliver against its objectives.

A Target Operating Model (TOM) provides the framework to translate strategic ambition into practical execution. This programme develops the knowledge, tools, and frameworks required to design, implement, and sustain effective operating models that support organisational performance and transformation. The programme is grounded in practitioner-led learning focused on real-world challenges and measurable outcomes.

WHO THE PROGRAMME IS FOR

KEY LEARNING OUTCOMES

Translate strategy into structured, actionable operating models

Align organisational components including people, processes, governance, and technology

Apply recognised Target Operating Model frameworks effectively

Define roles, accountability, and decision-making structures

Develop practical implementation roadmaps

Monitor and sustain operating model performance

PROGRAMME STRUCTURE

Day 1 – Foundations & Strategic Alignment
  • Understanding the role of Target Operating Models in delivering strategy
  • Aligning strategy, business models, and operating models
  • Defining key operating model components including people, processes, governance, technology, and culture
  • Assessing the current state and defining future-state principles
  • Applying recognised Target Operating Model frameworks and design approaches
  • Organisational design, capability mapping, and role clarity
  • Governance structures and decision-making frameworks
  • Aligning processes, technology, and information
  • Translating operating model design into implementation roadmaps
  • Managing change, dependencies, and risks
  • Assessing organisational readiness and capability requirements
  • Measuring performance and ensuring long-term sustainability

Learning Approach

Our programmes adopt a practical, applied approach focused on real organisational environments, including:

Facilitated workshops and interactive sessions

Real-world case studies and applied exercises

Group discussion and peer learning

Practical tools, frameworks, and templates

The programme is structured to combine conceptual understanding with practical application, supporting participants to design and implement effective operating models.

Delivery Options

Live Online Instructor-Led Training

Immersive Programmes in Scotland and the UK

Typical Duration: 3 days 

CERTIFICATION

ORGANISATIONAL BENEFITS

TAILORED ORGANISATIONAL SOLUTIONS

Programme content, duration, delivery format, and organisational examples can be tailored to align with strategic priorities, transformation objectives, and organisational capability requirements.